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Get Moving with Diabetes UK - For Sandwell & Wolverhampton onlyIf you’re living with diabetes and finding it hard to get active in your day-to-day life, Diabetes UK can help.Physical Activity Coordinators will be running free 10-week courses specifically tailored to support people who want to start moving more or those doing 30 minutes or less exercise a week.Online virtual courses via ZoomYou’ll need to be able to log in via Zoom to take part in one of the courses below. All classes will be held on the same day and time each weekSeated activity for men and women with diabetesMondays at 2pm from 24 January, 2022 (final session 28 March)Activity for men and women with diabetesMondays at 6pm from 24 January, 2022 (final session 28 March)Activity for men and women with type 1 diabetesTuesdays at 3.30pm from 25th January 2022 (final session 29 March)Activity for men with diabetes (in partnership with Luton Town F.C.)Wednesdays at 5.30pm from 26 January 2022 (final session 29 March)Activity for men and women with type 2 diabetesThursdays at 3pm from 27 January 2022 (final session 31 March)Activity for South Asian women with diabetes (can be offered in Punjabi or Urdu) Thursdays at 11am from 27January 2022 (final session 31 March)Face to face meeting in SandwellNumbers will be limited to 15 people in each group. Classes will be held on the same day and time each week for 10 weeks. SmethwickThursdays, 1pm to 2pm, from 3 February 2022 (final session 7 April) Brasshouse community Centre, Brasshouse Lane, Smethwick B66 1BACradley HeathThursdays, 10.30am to 11.30am, from 3 February 2022 (final session 7 April) Cradley Heath Community Centre Reddal Hill Road, Cradley Heath B64 5JGFace to face meetings in WolverhamptonNumbers will be limited to 15 people in each group. Classes will be held on the same day and time each week for 10 weeks. BilstonActivity for men and women with diabetesWednesdays, 10.30am to 11.30am from 26 January 2022 (final session 30 March) Bert William Leisure Centre Nettlefolds Way, Bilston, WV14 0EFBlakenhallActivity for men and women with diabetesWednesdays, 1pm to 2pm from 26 January 2022 (final session 30 March)Bob Jones Community Hub Bromley Street, Blakenhall, WV2 3AS Register your interest by calling 0345 123 2399 or emailing helpline@diabetes.org.uk


Well-being while staying at home

Taking care of your mind as well as your body is really important while staying at home because of coronavirus (COVID-19).

Visit NHS Every Mind Matters for advice, practice advice and support groups.

If you cannot wait to see a doctor and feel unable to cope or keep yourself safe, it’s important to get support.

Get urgent support now from Every Mind Matters

Keeping Active

To stay fit and healthy whilst at home, try the NHS Home workout videos.

Advice for Parents

Advice for patients with pre-existing conditions

Support for the employed

Isolation Notes are available online from NHS 111, if you are self-isolating and need a note for your employer.

Support for self-employed

Guidance for people who are self-employed and getting less work or no work because of coronavirus (COVID-19).

Guidance on shielding and protecting people who are clinically extremely vulnerable from COVID-19

Current guidance and support from Gov.UK

Advice for Vulnerable Patients

Useful links

  • National Domestic Violence   Helpline 0808 2000 247
  • Rape Crisis England & Wales 0808 802 9999
  • NSPCC  Helpline 0808 800 5000 – If you’re worried about a child, even if you’re unsure, contact NSPCC professional counsellors for help, advice and support
  • Childline 0800 1111 – Offers free, confidential advice and support for any child 18 years or under, whatever the worry
  • MIND: Mental Health Support with specific advice on “Coronavirus and your wellbeing”
  • YoungMinds: Supporting children and young people and their parents/carers with their mental health and wellbeing. Specific advice on managing self-isolation and naxiety about Coronavirus
  • ICON: Babies cry: You can cope
  • SafeLives: Specific resources for domestic abuse and COVID

ACCOUNTABLE GP

All patients, including children registered at Hill Top Medical Centre have been allocated a named, accountable GP.

For your day to day consultations you can continue to see any  GP within the practice

Patients are welcome to contact the surgery if they wish to know their named GP


Smear Tests

One in three women and people with a cervix don’t attend cervical screening (smear tests). This Cervical Cancer Prevention Week (17 – 23 January), staff at Dudley Public Health are on a mission to change that by renewing their calls for residents to have a smear test when asked to do so.

Smear tests are offered to all women and anyone with a cervix aged 25 years and over. It is a quick and simple health check for the cervix and helps detect very early changes that may lead to cancer, meaning it can be easily treated before it even develops.

It takes around 5 minutes and people can have a smear test any time, except during their period.

Five tips to make smear tests easier:

1. Don’t worry about what you look like down there. Your medic will have seen it all before and will be professional

2. Wear something comfy and easy to get on and off

3. Don’t be afraid to ask questions. Speak to your friends, the nurse, just ask whatever you want to know – there is no pressure to have the test

4. If you’re nervous, ask in advance for the nurse to give you a double appointment to give you more time to talk and not feel rushed

5. Why not buy yourself a treat to have after your smear test – like a hot drink, a magazine, or whatever it is that makes you happy?

Whether you get a letter asking you to book your test, or if you have ignored one before, book your free smear test at your doctor’s surgery. It’s free and confidential.

For more information on cervical screening, or on what may happen if you are told that you have cervical cell changes, go to Jo’s Trust https://www.jostrust.org.uk/information


For those of you who are having trouble in getting through to the Surgery or feel that you are not offered an appointment as soon as you would like, we are listening to your comments and advise as follows:


DOCTORS

Each Doctor when on duty has 18 appointments

in the morning and 18 appointments in the afternoon.

These are made up of a mixture of urgent "on the day" slots;                                                     

* Slots that Nurses book into

* Slots for Doctors to book into for patients they are concerned about 

* Slots for patients with Long Term Conditions and some pre-bookable appointments.

A Doctor also must deal with all Pathology results, Referrals, Clinic letters, Prescription queries,

admin queries and tasks from the multi-disciplinary team members. All of this must be dealt with

daily, when the doctor Is not seeing patients.

 

NURSES

Our Nurses have a mixture of book on day appointments and

pre-bookable appointments, Each Nurse has their own speciality:

*One is more for Diabetes / Mental Health concerns /Female concerns e.g. Menopause

*And the other is our Respiratory Nurse, e.g. Asthma, COPD, breathing issues.

They both deal with all other routine Nurse appointments too,

We have a Health Care Assistant who deals with routine Nurse appointments. All the team will see up to 15-20 patients in the morning AND afternoon during each of their shifts. They also must deal with queries from staff/patients, create blood test forms, assess readings patients have supplied for them, Referrals, Clinic letters, Audits and some prescription queries.

RECEPTION & ADMIN

Our Reception/Admin Team work non-stop during their shifts, taking continuous phones calls,  queries  from patients which may then need to be passed to another staff member. They deal  with all admin  duties too, including completing referrals from a Clinician, making referrals that  are within their scope,  completing all repeat prescription requests, dealing with tasks from  Clinicians, making calls, texts,  letters  to patients, inviting patients for screening clinics,  scanning all documents on to patient records - the list  is endless.  Therefore, as I hope you will  appreciate, the working day is extremely long, and  everyone is  working as hard as they  possibly can to accommodate as many of our 10500 patients every  day of the  working week.


We appreciate how upset and frustrated you may feel at times, but please bear in mind just how hard we are all working and trying our very best to care for you, our patients.

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